Job Description

GSE Support Supervisor

The GSE Support Supervisor will assist in overseeing all Ground Service Equipment (GSE) to include unscheduled repairs, preventative maintenance, and work order documentation of United Ground Express (UGE) stations as assigned. You will manage relationships with GSE maintenance service providers and part vendors. You will assist the GSE management team in conducting station GSE audits and station transitions where applicable.

How you will make an impact:

Major Responsibilities/Activities

• Manage GSE inventory as assigned by ensuring all assets are always entered and accounted for in Fleet Focus.
• Approve or Deny station repair requests based on individual circumstance, situations, and management playbook.
• Maintain a professional relationship with equipment suppliers, GSE maintenance providers, GSE vendors, parts suppliers and logistics companies.
• Provided feedback to station managers and other levels of management on operational, damage, and maintenance issues.
• Monitor status of repairs. If necessary, order parts and supplies and assist in scheduling repairs with outside vendors.
• Provide expert GSE maintenance advice and troubleshooting to vendors over the phone, via email, or in person.
• Receive, review, and enter GSE related invoices in the Fleet Focus system.
• Create weekly and monthly station reports using Fleet Focus that allows for the tracking and monitoring of station budgets, damages, and repairs.
• Assist in periodic and annual GSE inventory audits to ensure accuracy of data.
• Facilitate and assist in minor facilities maintenance issues as required.
• Other duties as assigned.
• Requires some travel

What you will bring:

Minimum Qualifications

• High School Graduate or General Education Degree (GED)
• Minimum 1 years of relevant work experience
• Demonstrated understanding of airport operations
• Prior ground services equipment maintenance experience required

Knowledge/Skills:

• Excellent verbal and written communications skills required
• Technical proficiency and/or expertise with Microsoft Office (excel, Word, PowerPoint, Team, etc.), Adobe Creative Suite, etc. required
• Practical understanding of HR policies, procedures, and employment laws
• Must be detail oriented with a strong work ethic and be able to maintain confidentiality in daily operations
• Excellent analytical and problem-solving skills required
• Ability to multi-task required
• Understanding of work order management and inventory systems preferred
• Technical background (mechanical, hydraulic, electrical)

Location

The successful candidate is expected to live in the Newark area. Relocation assistance is available.

Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2024

Total Rewards:

Salary will be competitive and commensurate with experience.

As a UGE employee you'll receive the following:

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines' amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability,
• 401(k)
• Paid Training
• Paid parking or transportation assistance
• Participation in the UGE annual incentive plan

ADA Specifications

• Ability to lift up to 70lbs on a consistent basis
• Requires ability to speak audibly and listen actively.
• Requires ability to use computers and other office equipment
• Requires ability to sit, stand and walk for extended periods of time
• Repetitive motions that may include the wrists, hands, and/or fingers
• Ability to pass all pre-screening clearances applicable to position qualifications

UGE is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/LGBTQ

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

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